Customer Service Representative - Anonymous employee Premera Blue Cross Employee Review

2.0
Jul 13, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Trainers Benefits Co-workers I can't honestly think of anything else positive

Cons

Mentally draining Lack of communication with team leads You are just another number Restrictions for emergencies

Explore other reviews about Premera Blue Cross

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefit package can't be beat

Cons

Requiring workers to come into office

1.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote job Good pay Decent Benefits

Cons

Overbearing, toxic management who don't really care about you as a person and your health, it's all about getting those numbers, I'm guessing that is how they receive their bonuses. People on the "team" who are not nurses makes you question why they needed some that were RN's. Unclear goal, unsure what it is that this position actually does for their members. Micromanagement.

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