Profit over people - Wellness Coach Premise Health Employee Review

3.0
Dec 14, 2021
Recommend
CEO approval
Business Outlook

Pros

meaningful work; great team members; decent benefits (other than the lack of resources for continuing education for wellness coaches)

Cons

senior leadership and middle management are out of touch with employees who work at the health centers and yet they make decisions that impact our day to day work and lives (we have little to no input and most of the time our input is ignored when we are asked for it); the company prioritizes its clients over its own employees and they nickel and dime the clients for EVERYTHING. The culture here is not the same as it was when I started four years ago and I blame it on rapid growth and losing sight of their mission and vision. I love my job but I can't work for a company that I don't trust or respect.

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Premise Health Response
4y
Appreciate you taking the time to share your thoughts on your experience with Premise Health. We have several options for team members to share their feedback, including an open door policy to management and HR, as well as an ethics hotline where reports can be filed anonymously if a team member should prefer to do so. All reports are reviewed to identify appropriate next steps and ensure we are listening to our team members .

Explore other reviews about Premise Health

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with and that makes all the difference. Great company to work for. They value work-life balance. Salary increases yearly. Earn more PTO the longer you are here.

Cons

Procedures aren't very clear on some things and change often.

5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for with strong leadership support and a team culture that genuinely cares about employee wellbeing and growth. Premise invests in continuing education, development opportunities, and provides great resources for both professional and personal health. I’ve especially appreciated the focus on whole-person wellness through programs like Sonic Boom, which makes healthy habits fun, engaging, and community-driven. Leadership is approachable, supportive, and encourages innovation and collaboration across teams.

Cons

As a large healthcare organization, some systems and processes can feel a bit outdated, especially with how quickly technology and the fitness industry evolve. That said, because Premise is a healthcare company, everything has to go through extensive vetting for compliance and safety, which is understandable. There are also a lot of policies and standardized procedures that don’t always perfectly translate to the fitness side of operations since many are built more around healthcare models. The environment can be stricter at times, but leadership is generally open-minded, willing to listen to feedback, and continues to evolve as the fitness and wellness division grows.

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Premise Health Response
1mo
Thanks for sharing your feedback! We're lucky to have you on our team!
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