Sales oriented, not patient oriented - Director of Client Operations Premise Health Employee Review

3.0
Oct 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Good perks as an employee

Cons

If you are clinically oriented, do not apply for a leadership position -- this company is more oriented toward upselling products to clients and improving their sales prospects and image than impacting patients. Terrible disconnect between what top executives state and what is actually occurring.

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Premise Health Response
2y
Thank you for sharing your experience with us. We value team member feedback and will use this to continue to improve growth opportunities for our team members.

Explore other reviews about Premise Health

5.0
Jul 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work culture, flexibility, and pay

Cons

I have no cons to list

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Premise Health Response
2d
Thanks for sharing your feedback! We're lucky to have you on our team!
5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for with strong leadership support and a team culture that genuinely cares about employee wellbeing and growth. Premise invests in continuing education, development opportunities, and provides great resources for both professional and personal health. I’ve especially appreciated the focus on whole-person wellness through programs like Sonic Boom, which makes healthy habits fun, engaging, and community-driven. Leadership is approachable, supportive, and encourages innovation and collaboration across teams.

Cons

As a large healthcare organization, some systems and processes can feel a bit outdated, especially with how quickly technology and the fitness industry evolve. That said, because Premise is a healthcare company, everything has to go through extensive vetting for compliance and safety, which is understandable. There are also a lot of policies and standardized procedures that don’t always perfectly translate to the fitness side of operations since many are built more around healthcare models. The environment can be stricter at times, but leadership is generally open-minded, willing to listen to feedback, and continues to evolve as the fitness and wellness division grows.

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Premise Health Response
2mo
Thanks for sharing your feedback! We're lucky to have you on our team!
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