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Premium Retail Services

Part of Acosta Group

Engaged Employer

premium isn't that premium. - Sales Associate Premium Retail Services Employee Review

2.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is decent. It offers you a bit of freedom. You can start right away.

Cons

Unprofessional hiring practices were evident, as the manager seemingly hired anyone without conducting a proper interview. If sales is not your preferred field, it is advisable to avoid it, as it can lead to stress, excessive pressure, long hours, and potential feelings of inadequacy if you fail to meet your goals.

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Premium Retail Services Response
2mo
Thank you for sharing your experience. We’re glad you appreciated the pay and flexibility. We’re truly sorry to hear about the concerns you raised and we take feedback like this very seriously and would like the opportunity to learn more so we can address it directly. Please reach out to us at reviews@premiumretail.com so our team can connect with you.

Explore other reviews about Premium Retail Services

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

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Premium Retail Services Response
3mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

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