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Premium Retail Services

Part of Acosta Group

Engaged Employer

Had to quit ,they wanted me to have a cellphone to use for their work,No comp. for it. - Merchandiser Premium Retail Services Employee Review

1.0
Jan 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Own hours flex hours locations close to home paid on time work by self

Cons

Own cellphone No comp. for your cellphone no payment for printing paperwork No travel time No gas allowance

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Premium Retail Services Response
9y
This ex-employee's "con" comments are not accurate......many of Premium's field reps are equipped with a company provided tablet so they can report their work and take pictures in the field. Field reps that do not qualify for a company tablet are paid an Electronic Device Reimbursement when pictures are required to help offset the cost of their cell/tablet/camera...basically whatever device they choose to use to take pictures and/or report their work with. We also provide a Service Order Print allowance for those reps that do not have company provided tablet to help with their print costs. Lastly, all drive time in between stores is compensable time, and if and when additional time is needed due to traffic jams or accidents, etc. our reps have the ability to request additional time.

Explore other reviews about Premium Retail Services

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

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Premium Retail Services Response
4mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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