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Premium Retail Services

Part of Acosta Group

Engaged Employer

Making its Mark - PRS Canada - Anonymous employee Premium Retail Services Employee Review

5.0
Feb 9, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Lots of opportunity for new business and growth within clients, and across clients - Pay is very competitive along with mileage compensation across Third Party Logistics Companies - Has been highly successful in gaining some big name clients to their portfolio because of the great work they do - Opportunity to work from home where remote - Toronto Office for those local to TO for Corp Employees (culture - group events & socials) - Are a preferred vendor by Big Box Retailers so they are receptive to visits and you - Flexibility with schedules as long as deadlines are met - Invaluable Management experience as well as working F2F with Fortune 500 Clients which includes working from those clients office and opportunity to move in house

Cons

- Growth and opportunities will depend on new business and growth of the current client you work with (same as other 3PLs) - Similar to any new company, bumps with implementing procedures and policies in the beginning - With this business, lots of changes since it is a Client Facing business, so should be adaptive and receptive to change (on the fly) - Bumps with dealing with HR, Payroll, and Recruiting process across US Corp office and Can Corp office (Recruiters and HR can be localized in US, and may have mixed messaging) - Soft skill training could use some improvement in comparison to other 3PLs

Explore other reviews about Premium Retail Services

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

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Premium Retail Services Response
3mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

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