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Premium Retail Services

Part of Acosta Group

Engaged Employer

Bull - Sales Representative Premium Retail Services Employee Review

1.0
Mar 27, 2017
Recommend
CEO approval
Business Outlook

Pros

None to really talk about.

Cons

Puts other people's work in your lap and expects it all on time. Sending you an hour away to do stores. When there are reps in this area. Gave my stuff off my board to a rep an hour away. I hurt my leg for goodness sake. I never been asked how I was even with two brother died back to back and still worked. Got doctor notes to take 4 days a few time and never used them. All I know is I've been without hours for over two months 8 hours do whole week. My star rating is so low. So he says he can't give me no work. But I filled in for a rep this last pass month and this was okay. 4 more month I'll be two years without a raise still at same pay I started. I can sit here and keep going but not helping get my bills paid.

Explore other reviews about Premium Retail Services

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

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Premium Retail Services Response
4mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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