employer cover photo
employer logo
employer logo

Premium Retail Services

Part of Acosta Group

Engaged Employer

Never give raises - Merchandiser Premium Retail Services Employee Review

3.0
Apr 27, 2012
Recommend
CEO approval
Business Outlook

Pros

flex. work schedule work on your own never boring

Cons

They never ever give a pay raise. Was there for 13 years. They start you out at one hourly rate and that is where you stay until you quit. Very seldom do they pay for mileage. Way too much printing of instructions and job reports which they don't pay for. Want you to take a picture of every job with your own camera, no extra pay for that. They ding you if you don't take pictures, even when you tell them the store does not aloow picture taking. Now they rate you on a points system and if you get below a certain point they fire you.

Explore other reviews about Premium Retail Services

5.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was a great experience

Cons

The mileage change effected a lot of us

avatar
Premium Retail Services Response
3w
Thank you for taking the time to share your feedback and for being part of the Premium team. We’re glad to hear you had a great experience overall. We understand the recent mileage reimbursement changes impacted many employees and appreciate you sharing your perspective. After conducting extensive research, we believe our compensation and mileage reimbursement rates align with current industry standards, though we recognize experiences and viewpoints may vary. Feedback like yours helps us continue evaluating how we support our teams.
2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

1. It was definitely a great perk being able to create our own schedules to some extent; 2. Working independently was great; Having several stores to go to and a variety of tasks made the job more interesting and fun, and you learn a lot.

Cons

1. Very difficult to complete tasks in the time allotted - you work a lot of hours for free. They tell you to stop and checkout at the end of time, however the app doesn't allow you to checkout. 2. Management was extremely lacking on management, leadership, and especially people skills. We never heard from heard. If we had a question, the answer was always "do the best you can". 3. Like I said, zero communication. When I first started I was apparently working my position, and covering another without knowing. I was very stressful and chaotic, although I chalked in up to just being new. Not so, It was from working two positions. When another person was hired 3 months later I all of a sudden lost a lot of hours. That's when I realized I was being used, and yes, I say used! If she would have explained to me when I started what the situation was, I would have had no problem, but when you put a brand new person in this situation and they are struggling, it would be a nice decision on the managers part to communicate the situation and reassure me that I am not going crazy.

See reviews by: Helpful|Rating|Date|All