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Premium Retail Services

Part of Acosta Group

Engaged Employer

Project coordinator , - Project Coordinator Premium Retail Services Employee Review

1.0
Aug 31, 2017
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling, most rmm are good

Cons

Politics. One manager trying to get at another manager/employees . favoritism I know of a employee that works with his name and wife name manager is aware of this this is illegal. Training sucks they tell you the work you do is all paid for so for Instant you have a 4hr Service order you get done in 2hr you should claim all of 4hr. But then you get in trouble if you do this. Hard for people with disability to work at this place ( disabilities as in trouble learning, have a misconception of what’s right and wrong ) there is more to it but those are the main disabilities I’m talking about. Most The employees I’ve encountered have problem with the way the company is ran.

Explore other reviews about Premium Retail Services

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

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Premium Retail Services Response
4mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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