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Premium Retail Services

Part of Acosta Group

Engaged Employer

This company is the worst! - Merchandiser Premium Retail Services Employee Review

1.0
Jan 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Nothing positive to say about this company.

Cons

The pay is $7.25 per hour for a merchandiser. Minimum wage! They add on a $2.50 mileage per hour. They schedule stores that are 50-60 miles away from your home. You will lose more money in driving than you actually receive doing the jobs assigned. Do not go over the alloted store time because you will be working for FREE. Management does not explain any work, they send emails all evening and expect you to read them on your own time. You will get an hour for a store call. No time is allowed for emails, printing, getting to the store, entering call information or going through the ridiculous amount of boxes they send by UPS. The boxes contain insects so do not bring them into your home. The management have little people skills and they hire anyone who is there to take the job. No pay for training. No pay for actual mileage, no pay for drive time. No pay for entering call reports online. The district manager sends emails and the rules change from day to day. The management does not care about their employees. You will be treated very bad and there is nothing that will be done to make your employment better. I do not understand why their clients tolerate this behavior.

Explore other reviews about Premium Retail Services

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

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Premium Retail Services Response
3mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

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