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Premium Retail Services

Part of Acosta Group

Engaged Employer

Service my Walmart store - Retail Merchandiser Premium Retail Services Employee Review

5.0
Jan 15, 2019
Recommend
CEO approval
Business Outlook

Pros

I don’t know about anyone else but my boss is awesome she has pretty quick response times and is helpful with any questions I may have which is important because you were working in a store and you’re only access to your manager is via phone or email.

Cons

Sometimes when service orders are on your schedule the questions ( questions asked about the service order your required to do and the pictures that you have to upload may not include information needed to accurately depict the job you are doing) and then you get dinged for your photos that you have to then work with your team manager to get corrected. I TM is awesome about getting them corrected but I notice from the Facebook page that our company has, that is not always the case. And the pictures that you can get dinged in are reflected in your star rating which shows the type, accuracy and Precision you are doing for any particular job.

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Premium Retail Services Response
7y
Thank you for your review! It’s great to hear about your positive experiences at Premium. We’re committed to family values, integrity and doing what's right for our team members and we’re glad you think so too. Thanks for being a part of the team!

Explore other reviews about Premium Retail Services

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

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Premium Retail Services Response
4mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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