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Premium Retail Services

Part of Acosta Group

Engaged Employer

Be Careful in coming on board - Anonymous employee Premium Retail Services Employee Review

1.0
Jan 31, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility in scheduling Decent pay for the position and work required

Cons

Don't pay mileage They are a third party labor provider, so they are under contracts to fulfill certain job roles. When you are hired you never know when that contract will end. When the contract ends so does your job, not mention of moving into another role, or area just a phone call that ends your employment.

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Premium Retail Services Response
7y
We appreciate you taking the time to share your experience working at Premium. After researching competitor and industry reimbursements extensively, we find that ours are competitive for our industry. Thank you for all you do.

Explore other reviews about Premium Retail Services

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

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Premium Retail Services Response
4mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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