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Premium Retail Services

Part of Acosta Group

Engaged Employer

Not Worth The Stress - Wireless Sales Consultant Premium Retail Services Employee Review

1.0
Mar 7, 2019
Recommend
CEO approval
Business Outlook

Pros

There really aren't any pros here.

Cons

Poorly managed, unprofessional, hostile work environment

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Premium Retail Services Response
7y
Thank you for your review. We appreciate your feedback and suggestions around our Training programs and team. While Premium ensures we have the best tools and processes in place, we recognize there is always room for improvement. Managers and departments are encouraged to create open lines of communication with their entire team and the company at large. We’re committed to constantly refining and strengthening collaboration at all levels of the organization and will continue to welcome feedback and opportunities to improve. In terms of how we reward hard-working employees, bonuses and raises vary greatly from program to program and are of course rewarded based on employee performance. We see that you’ve moved on from the company, but we again thank you for providing feedback.

Explore other reviews about Premium Retail Services

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

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Premium Retail Services Response
4mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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