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Premium Retail Services

Part of Acosta Group

Engaged Employer

Depends which Division You Work For - Anonymous employee Premium Retail Services Employee Review

1.0
Oct 26, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Some Divisions are better than others

Cons

-Very disorganized - Misrepresented the position. Part time work became full-time work -No one cares what you say, they keep assigning you tons of work even if you are Part-time -Manager calls all weekend pestering you to work more and threatening to fire you if you don't - Excessive amounts of very short assignments all over the place. -Very poor communication, so there is lots of drama because things are not followed-up on, everything is last minute and you will be informed after the last minute.

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Premium Retail Services Response
6y
Thank you for your review. Premium has a variety of tools used to spread information throughout the company including our internal systems and more. We encourage a respectful workplace for all of our employees. If you have specific examples that contradict this, we urge you to email reviews@premiumretail.com so that we can address them. We're sad to see you go!

Explore other reviews about Premium Retail Services

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

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Premium Retail Services Response
4mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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