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Premium Retail Services

Part of Acosta Group

Engaged Employer

Independent and Flexible! - Field Merchandiser Premium Retail Services Employee Review

3.0
Dec 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Its completely independent work. No one breathing down your neck or over your shoulder. You can schedule your own work and route for the week. You get to work actually do continuity work for some popular household name brands in familiar stores and franchises. Their web portal to submit your time and schedule your work is easy to learn and user friendly. If you already have experience in the field doing this type work, its less of a learning curve.

Cons

Unfortunately they pay is the biggest negative. For the all the hard work we do in the field at the stores, dealing with some nasty attitudes and dysfunctional stores/management- we should definitely be paid more that minimum wage! They could also improve on communication and instructions. Minimal training.

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Premium Retail Services Response
5y
Thanks for your review. After doing extensive research, we believe our compensation aligns with industry standards. We have a variety of tools used to spread information throughout the company including our internal systems and more. Please reach out to your manager if you feel like you are missing anything.

Explore other reviews about Premium Retail Services

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

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Premium Retail Services Response
4mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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