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Premium Retail Services

Part of Acosta Group

Engaged Employer

A Merchandising Job that is runned like a "commission job"!! - Anonymous employee Premium Retail Services Employee Review

1.0
May 1, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is good if you are working on the Samsung/Best Buy program, which is $15 an hour plus mileage, and you will be working Thursday through Sunday!

Cons

The time you spend on their Wednesday/Thursday conference calls(these are a total waste of time, your district manager never has anything positive or nice to say, instead will call you out in front of other Best Buy store Reps and ask you why you were only able to sale so many Tvs, especially the 4K Tvs!) This job is $15 an hour, but you end up having these B.S monthly sales goals which are totally unrealistic because of the current state of the economy, and if you dont sale enough Tv's especially the new 4K ones, you start getting crap from your district manager on the conference calls!! The hours that you work during the week/weekend are long and very boring especially since customer traffic has been down drastically in all of these Best Buy stores because of the state of the economy!! Also, if you are located at a very busy Best Buy store, you will be fighting an up hill battle to make your monthly sales goals!!

Explore other reviews about Premium Retail Services

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

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Premium Retail Services Response
4mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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