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Premium Retail Services

Part of Acosta Group

Engaged Employer

There are other jobs...... - Territory Sales Manager Premium Retail Services Employee Review

2.0
Feb 18, 2021
Recommend
CEO approval
Business Outlook

Pros

they pay for gas and milage. team and other people at your level all struggle the same

Cons

No work life balance.. pay is very low, commissions are terrible. They allow foul language and unprofessional conduct. They do not take ownership or listen to their teams. When people try to voice their concerns, they are silenced. then we just did not hear from those people anymore and they weren't in the chats. they have a High CHURN rate even at management levels. They will ask you to work extra hours and stay late and come in early and when you do not hit your numbers they are more about firing people than investing in them. if you work here you will have no days off as a manager. you take calls from 7:00 am all the way to 11:30 PM at night everyday. They are extremely poor to work for.

Explore other reviews about Premium Retail Services

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

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Premium Retail Services Response
4mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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