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Premium Retail Services

Part of Acosta Group

Engaged Employer

A lot of flexibility, but low pay and lack of competitive options - Merchandiser Premium Retail Services Employee Review

3.0
Oct 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Great flexibility, plenty of opportunity for picking up hours, especially if you like traveling. Relatively laid back

Cons

Depending on the manager, this is hugely impactful. I've had incredible managers, but my current manager makes me genuinely question how she has a job with the company. One of the only 3pl companies that do not offer mileage for merch work. They used to but cut it. Pay is abysmally low, but you can be paid for an hour even if the job only takes you 5 minutes. This can balance out the low pay, but it still is not competative.

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Premium Retail Services Response
3y
Thanks for your feedback. After doing extensive research, we believe our mileage reimbursement aligns with industry standards. If you feel like you are traveling too much for your stores, please reach out to your manager so that they can adjust them.

Explore other reviews about Premium Retail Services

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

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Premium Retail Services Response
4mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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