I really enjoy working for Premium. It's truly a 'family' and friendly environment. The two CEO's - Brian and Kevin are very busy, yet they take the time to speak to the employees, ask us how we are doing, and overall take an interest in what we are doing. Managers are very flexible with our work schedules, which really helps if you have a busy lifestyle or family obligations. We are rewarded for our hard work and that means a lot. Hard work doesn't go unnoticed at Premium. I really enjoy supporting our field staff because if they are supported well, then they will do a good job in the field, which in turn, builds our business and increases our client's exposure and success.
Cons
I do wish there was a Tuition Reimbursement program; however, the managers are very good about getting training opportunities and funds approved if we find a class, workshop, or area of certification that we want to develop - which definitely helps!
Premium Retail Services Response
10y
Thanks for your advice for helping to keep Premium on track. And thanks for all that you do every day to make us a successful company.
Explore other reviews about Premium Retail Services
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.