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Premium Retail Services

Part of Acosta Group

Engaged Employer

Be Careful - Area Manager Premium Retail Services Employee Review

4.0
Nov 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Great money and ok benefits

Cons

Be careful not to upset Walmart because then Premium will fire you with no reason at all

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Premium Retail Services Response
1y
Thank you for taking the time to share your feedback. We're glad to hear that you appreciated the compensation and benefits during your time with us. We strive to provide a positive work environment for all employees. We take your concerns seriously and want to clarify that our goal is always to support and respect our team members. If you felt that you were treated unfairly, we encourage you to reach out to HR at hr@premiumretail.com so we can address any specific issues. Our goal is to ensure that our employees are supported and have the tools they need to succeed. Thank you again for your feedback, and we wish you all the best in your future endeavors.

Explore other reviews about Premium Retail Services

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

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Premium Retail Services Response
4mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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