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Premium Retail Services

Part of Acosta Group

Engaged Employer

DO NOT WORK HERE - Sales Manager Premium Retail Services Employee Review

1.0
Mar 2, 2024
Recommend
CEO approval
Business Outlook

Pros

No pros whatsoever. Run by crooks.

Cons

Will fire you for whatever reason they want, fabricating evidence to do so. Total crooks with no moral compass and pushing employees to push wireless service on people who don't want or need it.

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Premium Retail Services Response
1y
Thank you for sharing your feedback. We take these concerns very seriously, and we are truly sorry to hear about your negative experience. We strive to treat all of our employees with respect and fairness, and it's upsetting to hear that you feel otherwise. Please email us at reviews@premiumretail.com with more details so we can follow up with the necessary parties and address the issues you've raised. We are committed to improving and would appreciate the opportunity to learn more about your experience. Thank you for bringing this to our attention.

Explore other reviews about Premium Retail Services

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

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Premium Retail Services Response
4mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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