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Premium Retail Services

Part of Acosta Group

Engaged Employer

The good and not so good - Merchandiser Premium Retail Services Employee Review

3.0
May 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Number one is definitely the flexibility of your work schedule. They offer a wide range of benefits, medical, dental, vision, 401k, and Life insurance, They also provide legal access and counseling at no additional charge. HR is helpful and gets back to you when you have questions Area Manager is also helpful and encouraging

Cons

They don't provide reimbursement for gas or mileage. :( Fast food employees get paid more than I do and have less to worry about, which doesn't give you the best feeling :( The Operations Team can be hit or miss on how helpful they can be. Just depends on who you get. Store managers are not usually happy to see you, and as an "outsider" trying to ask for information, you get the feeling that you are bothering them. Not all, but most.

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Premium Retail Services Response
1y
Thank you for sharing your valuable feedback. We're pleased to hear that you've appreciated the flexibility, benefits, and the support from both HR and your Area Manager. We also understand your concerns regarding mileage reimbursement. After conducting thorough research, we believe our current mileage reimbursement aligns with industry standards. That said, we are always looking for ways to improve, and we'll share your suggestion with the relevant teams to explore how we can enhance communication and collaboration moving forward. If you have any specific examples or further suggestions, please feel free to reach out to us directly at reviews@premiumretail.com. We genuinely value your feedback and are committed to making your experience even better. Thank you again for taking the time to share your thoughts!

Explore other reviews about Premium Retail Services

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

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Premium Retail Services Response
4mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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