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Premium Retail Services

Part of Acosta Group

Engaged Employer

Proceed with caution - Retail Merchandising Representative Premium Retail Services Employee Review

2.0
May 7, 2024
Recommend
CEO approval
Business Outlook

Pros

It's flexible to an extent. You're typically working independently.

Cons

The mileage reimbursement is only half of what the IRS says to pay & you might as well expect to lose sometimes a quarter of your total mileage even if you do dispute the distance they're easily willing to pay. They claim they want their team safe but will either attempt to bully you into an unsafe situation or will actually set you up to be at least verbally assaulted if not worse. They will also intentionally set you up to get dinged for not doing projects that you've said you won't do because of previous safety issues connected to that project.

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Premium Retail Services Response
1y
Thank you for sharing your feedback. We’re sorry to hear about your concerns regarding mileage reimbursement and safety, as these are issues we take very seriously. After doing extensive research, we believe our mileage reimbursement aligns with industry standards. Regarding safety, we prioritize the well-being of all our employees and do not condone any situations that could compromise their safety. We take any claims of unsafe work conditions seriously and would like to look into your specific experiences further. Please reach out to us directly at reviews@premiumretail.com with more details so that we can address your concerns appropriately. We appreciate your input and will work to improve the overall experience for our team. Thank you again for sharing your thoughts.

Explore other reviews about Premium Retail Services

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

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Premium Retail Services Response
4mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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