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Premium Retail Services

Part of Acosta Group

Engaged Employer

Best Company & Culture - Director, Business Development Premium Retail Services Employee Review

5.0
Jun 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Premium offers the best company culture where you don't feel like a number at some larger corporation but more like family. They go out of their way to take care of their employees in the office and out in the field. They have their own culture team that meets regularly to set up fun company wide events and contests which everyone is eligible to participate. Their commitment to their employees extends all the way to their clients, which is why Premium has more long standing clients who continue to do business with them year after year than any other agency.

Cons

There are no cons when it comes to working for Premium Retail Services.

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Premium Retail Services Response
1y
Thank you for your glowing review! We're thrilled to hear that you appreciate the culture and the sense of family here at Premium. We truly believe in supporting our employees both in the office and out in the field. It’s great to know that the company-wide events and contests are making a positive impact. We’ll continue working hard to maintain this supportive and engaging environment. Thanks again for being part of our Premium family!

Explore other reviews about Premium Retail Services

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

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Premium Retail Services Response
4mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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