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Premium Retail Services

Part of Acosta Group

Engaged Employer

Meat grinder - Sales Manager Premium Retail Services Employee Review

1.0
Mar 24, 2025
Recommend
CEO approval
Business Outlook

Pros

They pay is decent, benefits also

Cons

Micromanaged, belittled, threatened and expected to meet certain metrics with little to no actual support. 1 day off a week..... maybe

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Premium Retail Services Response
1y
Thank you for taking the time to share your experience. We're sorry to hear that your time with Premium didn’t meet your expectations. We strive to create a supportive environment for all team members, and it’s clear we missed that. Your feedback regarding micromanagement, workload, and lack of support is important to us. Regarding training, we currently invest heavily in employee development and training; however, we do agree there is always room for improvement. We will share your concerns with our training department so we can continue to grow and enhance the experience for future team members. We also hear your comments on work-life balance and HR processes. These are areas we are actively working on to better support our field teams and create a healthier, more sustainable work environment. Thank you again for your feedback and for the time you spent with Premium. We wish you all the best in your future endeavors.

Explore other reviews about Premium Retail Services

5.0
May 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It was a great experience

Cons

The mileage change effected a lot of us

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Premium Retail Services Response
1mo
Thank you for taking the time to share your feedback and for being part of the Premium team. We’re glad to hear you had a great experience overall. We understand the recent mileage reimbursement changes impacted many employees and appreciate you sharing your perspective. After conducting extensive research, we believe our compensation and mileage reimbursement rates align with current industry standards, though we recognize experiences and viewpoints may vary. Feedback like yours helps us continue evaluating how we support our teams.
2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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