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Premium Retail Services

Part of Acosta Group

Engaged Employer

Great work life balance/ Limited growth - Brand Representative Premium Retail Services Employee Review

3.0
Aug 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work life balance. Create your own schedule. Basically your own manager. Pay is fair for the work you do. Sometimes the work can be interesting. You can take breaks when you want.

Cons

Seems like their is no opportunity to get promoted into a better position. Raises stop around $15 an hour. Benefits are not great (have to be full-time to get benefits and they do not offer full time for this position), Walmart employees can be very rude sometimes, Customer traffic can get intense and it makes it hard to do you job at certain times, Sometimes certain jobs can be very difficult and can take most of the day, because you are working alone you don't get much help for the harder tasks ( you might get lucky and get help from store associates though). Some jobs are the same every week and the work can feel super repetitive.

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Premium Retail Services Response
7mo
Thank you for sharing your feedback and for being part of the Premium team for the past several years. We’re glad to hear you value the flexibility, work-life balance, and fair pay your role provides. For team members interested in career growth, we encourage speaking with their managers about advancement opportunities and exploring current openings at wearepremium.com, we love to promote from within! We also appreciate your suggestions regarding benefits and support in the field, and feedback like yours helps us continually improve the employee experience. We’re grateful for your dedication and contributions to Premium.

Explore other reviews about Premium Retail Services

5.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Made my own schedule every week.

Cons

Management wasn’t super helpful all the time.

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Premium Retail Services Response
3mo
Thank you for your review. We’re glad to hear you valued the flexibility and independence of the role. We also appreciate your honest feedback regarding management support. We’re always working to improve communication and ensure our employees feel supported in their roles.
2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

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