Utterly Ruined South Bend Institution - Application Specialist Press Ganey Employee Review

1.0
Sep 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Most South Bend associates are kind Coffee machine has cool options View of prison

Cons

• Heartless lay offs of dedicated employees. (Cannot stress this enough: one employee was fired after burying his two daughters, a set of brother were fired, and well-respected managers were given the ax due to “consolidation of roles” even though their jobs were later posted.) • Former work/life flexibility has hardened into rigid rules • Promises made by senior management to employees are broken all the time. You honestly cannot trust what they tell you they will do or where your job is headed. They will blow a trumpet about something like WFH for 3 years and then tell you it’s now a requirement to be in office 3 days a week for no reason. • They do not understand what a small town South Bend is compared to Boston or Chicago… almost everyone in our building was brought there by a friend. Sr. Management have made so many people so upset that I don’t know who they think they’ll be able to hire here going forward. They turned a PG cheerleader like myself into a red flag waver. • Many of the recent, glowing reviews on this page were posted at the behest of upper management. Do not assume all is well from them.

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5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

Upward mobility isn't always aligned perfectly for some roles

1.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

New virtual backgrounds now that we’ve moved from Microsoft to Google platform.

Cons

Worst place I’ve ever been stuck working. Horrible “management”, no communication, constantly shifting expectations, an insane workload for the pittance we get paid, employees like myself on the verge of breakdown. Also I’ll mention the absolutely embarrassing salary we are paid. I’m making less now that we have been acquired by Qualtrics, which is great. Also we are required to “time track” everything we do all day - supposedly to help management see how long our tasks take so then can allocate resources accordingly. But we all know that’s not gonna happen. I’m to the point where I’m considering quitting with no safety net. This job has eroded my metal and physical health to a point where I simply cannot continue here. AVOID AT ALL COSTS.

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