Terrible. Just Terrible. - Account Manager Press Ganey Employee Review

1.0
Oct 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Filling this in because it's required.

Cons

You know that Office scene where Michael Scott has to face the graduating seniors and tell them he can't pay for their college, and Pam goes "this is terrible. TERRIBLE. Just terrible". That is this place. Between the lack of raises, good pay, 401 matching, support, culture, engagement, and good management- we were fooled! Pat Ryan gave us smoke and mirrors to tell us we'd be cared for and then pulls the rug out from under us. He is the Michael Scott of this company. Managers continuously give next to nothing guidance and then slap your hand with a ruler when you make a simple mistake. I feel like a child who spilled their milk and is afraid I'm going to get punished for every little thing. Constantly living in fear that someone or something will be the final straw, even though management are cowards and cannot swallow their big-title pride and manage their team. This is terrible. Just terrible.

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5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

Upward mobility isn't always aligned perfectly for some roles

1.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

New virtual backgrounds now that we’ve moved from Microsoft to Google platform.

Cons

Worst place I’ve ever been stuck working. Horrible “management”, no communication, constantly shifting expectations, an insane workload for the pittance we get paid, employees like myself on the verge of breakdown. Also I’ll mention the absolutely embarrassing salary we are paid. I’m making less now that we have been acquired by Qualtrics, which is great. Also we are required to “time track” everything we do all day - supposedly to help management see how long our tasks take so then can allocate resources accordingly. But we all know that’s not gonna happen. I’m to the point where I’m considering quitting with no safety net. This job has eroded my metal and physical health to a point where I simply cannot continue here. AVOID AT ALL COSTS.

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