Could have been better - Application Specialist Press Ganey Employee Review

2.0
Jan 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Team and manager were great, good team support and communication

Cons

This company was great when I was first hired. As the years went by the leadership changes, acquisitions (forsta mainly) and mass layoffs created HUGE problems. Employees felt like they were not cared about, re-structure of management for advisory to lead application specialist teams was a disaster and led to non-existant job support. Application specialist team members feeling unheard and frustrated with lack of support in LARGE amount of work thrown at you with absolutely no support is a great breeding ground for burnout and leading those to quit. Would not recommend anyone to be in application support at this point, unless something monumental changes.

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5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

Upward mobility isn't always aligned perfectly for some roles

1.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

New virtual backgrounds now that we’ve moved from Microsoft to Google platform.

Cons

Worst place I’ve ever been stuck working. Horrible “management”, no communication, constantly shifting expectations, an insane workload for the pittance we get paid, employees like myself on the verge of breakdown. Also I’ll mention the absolutely embarrassing salary we are paid. I’m making less now that we have been acquired by Qualtrics, which is great. Also we are required to “time track” everything we do all day - supposedly to help management see how long our tasks take so then can allocate resources accordingly. But we all know that’s not gonna happen. I’m to the point where I’m considering quitting with no safety net. This job has eroded my metal and physical health to a point where I simply cannot continue here. AVOID AT ALL COSTS.

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