Management puts mission to shame - Director Press Ganey Employee Review

2.0
May 14, 2024
Recommend
CEO approval
Business Outlook

Pros

My team was fantastic. Each was a dedicated employee that upheld a true objective to improve healthcare and patient experience.

Cons

Upper management (read: COO and his sidekick, CEO) has destroyed any semblance of company culture. CEO, who used to pride himself on our organizational success, has all but entirely disengaged from operations. When the COO takes over, probably soon, I imagine most employees will look for work elsewhere. I’m ahead of the curve on that one.

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5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

Upward mobility isn't always aligned perfectly for some roles

1.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

New virtual backgrounds now that we’ve moved from Microsoft to Google platform.

Cons

Worst place I’ve ever been stuck working. Horrible “management”, no communication, constantly shifting expectations, an insane workload for the pittance we get paid, employees like myself on the verge of breakdown. Also I’ll mention the absolutely embarrassing salary we are paid. I’m making less now that we have been acquired by Qualtrics, which is great. Also we are required to “time track” everything we do all day - supposedly to help management see how long our tasks take so then can allocate resources accordingly. But we all know that’s not gonna happen. I’m to the point where I’m considering quitting with no safety net. This job has eroded my metal and physical health to a point where I simply cannot continue here. AVOID AT ALL COSTS.

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