Not what it used to be - Software Engineering Director Press Ganey Employee Review

3.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

The company has a noble mission that employees can get behind and see the positive impact that they have.

Cons

The company drastically changed around 2021. This was a great place to work. Had the usual company overhead but you could get what you needed. After a management change it took a nosedive. Before the mgmt change PG had a 4.3 rating on Glassdoor, as I am writing this it is a full point down from that. That is a significant drop. Everything became more difficult to do, staffing needs were not met, backfill of positions dried up. You had to do more with less even if you made a solid case. Compensation also took a hit. Employees for multiple years were getting 2% merit increases while only getting half of their bonus. They lost many people due to this. On multiple occasions the company stopped 401k matches. They did this all while still being profitable, just not profitable enough.

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5.0
Dec 21, 2025
Recommend
CEO approval
Business Outlook

Pros

PG has many talented people that are amazing to work with and learn from. The account teams are structured to allow amazing people working together to support client goals and foster a collaborative environment.

Cons

Upward mobility isn't always aligned perfectly for some roles

1.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

New virtual backgrounds now that we’ve moved from Microsoft to Google platform.

Cons

Worst place I’ve ever been stuck working. Horrible “management”, no communication, constantly shifting expectations, an insane workload for the pittance we get paid, employees like myself on the verge of breakdown. Also I’ll mention the absolutely embarrassing salary we are paid. I’m making less now that we have been acquired by Qualtrics, which is great. Also we are required to “time track” everything we do all day - supposedly to help management see how long our tasks take so then can allocate resources accordingly. But we all know that’s not gonna happen. I’m to the point where I’m considering quitting with no safety net. This job has eroded my metal and physical health to a point where I simply cannot continue here. AVOID AT ALL COSTS.

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