Love the company, not so much management - Retail Operations Associate Primark Employee Review

4.0
Oct 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Primark is a great company to work for as far as retail jobs go. Promotion within the company is really big which is great if you plan to grow and stick around for a while. The pay is also great, even working part time at $15/hr plus an extra $1.50/hr on Saturdays (our BUSIEST day of the week). Employee discount is cool too but since everything in the store is affordable, the discount doesn’t do much; still nice nonetheless at about 10-15% off.

Cons

My only issue with Primark American Dream is that the managers definitely play favorites. You do have some who remain neutral but for the most part, they expect you to kiss their ***. Also, its hard to get in trouble but once you are, they WILL hold it against you (i.e. make you do tedious tasks, undermine you, gaslight you, micromanage, etc.) its exhausting and just plain rude.

Explore other reviews about Primark

5.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

reasonable, low stress, good PTO practices, consistent schedule

Cons

leadership was not the best

2.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

You get lots of PTO up front as a part timer and can gain flex hours overtime. Get a 50 cent raise every six months.

Cons

Was told during onboarding that if a Christian comes into the store spreading the gospel, I have to kick them out. This includes the mention of the Jesus without the church invite. Managers claim its rude and if a customer does it, they get booted. Faced harassment from a customer and management didn't let me switch too a different department. Extremely high turnover rate and managers don't replace them, making your job more stressful during peak hours. Hard to use PTO. Little to no training. Too many bachelor and master holding part timers who get lucked out of moving up in the company. Managers give some people no task while pilling on multiple tasks on one person. Too many managers to deal with (and usually never find) and the full timers make you do the dirty work while they "unpack boxes". Its a pro-LGBT anti christian company. If they want to be pro-LGBT, than more power to them. But anti-Christian is discriminatory and unnecessary.

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