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Prime Communications

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IT'S A TRAP - Anonymous employee Prime Communications Employee Review

2.0
Apr 1, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The hourly is fine, I guess. It's great if you come from a minimum wage job. They promote from within (usually).

Cons

If you work at a slow traffic store, you end up taking the blame and your paycheck suffers for it. Payplans are constantly changing and are shown with the great earning potential, but then once it kicks in you realize that the quotas are nearly impossible to fully fulfill. Upper management has no respect for employees and is quick to shift the blame on the RSC's if volume is not high. Most store goals are unreasonable as they do not consider seasonal traffic (Holiday season is much busier than the first 3 months of the year). If you work at a slow traffic store, you're out of luck as you will not make nearly as much as somebody in a high traffic store, even if you are technically a better seller. If you ask for a transfer, management will just brush you off and tell you you aren't selling well. It's not a bad job, but the sales staff that actually runs the floor do not get treated like valued employees.

Explore other reviews about Prime Communications

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoy being around new tech, as well as informing people about how the new devices operate and functions in their everyday life.

Cons

There is no cons in my work of Business I enjoy everything about it.

3.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid day-to-day leadership experience with your team, you own the coaching and scheduling and get real reps developing people. Genuine autonomy in how you manage your employees day-to-day. Commission offers earning upside when the month breaks your way, and running a small store means a close team and a wide range of responsibilities that build a broad skill set.

Cons

Almost no real store-level autonomy, nearly everything runs through your DM, and you can't modify or change how the store operates on your own call. You don't control hiring or training; your input is limited to scheduling and coaching. You have authority over your team in every respect except the one that matters most, firing, because the DM prioritizes tenure over performance, since headcount tenure feeds his commission. And the commission structure is the real problem: it's so hypersensitive that virtually everything impacts your payout, which makes earnings feel unpredictable and outside your control no matter how well you actually manage.

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