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Prime Communications

Engaged Employer

Overall good place to work. - Wireless Sales Representative Prime Communications Employee Review

4.0
May 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Overall pretty easy job if you have good customer service skills and are knowledgeable with phones. The selling part of the job is pretty easy because your just recommending phones to people. They're already coming into the store so it's a warm sale. You'll have to slip in some upsell attempts here and there but it's not that bad.

Cons

During my last months with the company they started to make hitting your sales bonuses harder and harder and almost impossible to reach given the foot traffic for the store. The pay wasn't worth it unless you were hitting bonuses. Sometimes your the only one on shift for the last few hours before the store gets closed down and you can get bombarded with customers. Customers can come into the store upset and you'll have to try to deescalate the situation

Explore other reviews about Prime Communications

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoy being around new tech, as well as informing people about how the new devices operate and functions in their everyday life.

Cons

There is no cons in my work of Business I enjoy everything about it.

3.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid day-to-day leadership experience with your team, you own the coaching and scheduling and get real reps developing people. Genuine autonomy in how you manage your employees day-to-day. Commission offers earning upside when the month breaks your way, and running a small store means a close team and a wide range of responsibilities that build a broad skill set.

Cons

Almost no real store-level autonomy, nearly everything runs through your DM, and you can't modify or change how the store operates on your own call. You don't control hiring or training; your input is limited to scheduling and coaching. You have authority over your team in every respect except the one that matters most, firing, because the DM prioritizes tenure over performance, since headcount tenure feeds his commission. And the commission structure is the real problem: it's so hypersensitive that virtually everything impacts your payout, which makes earnings feel unpredictable and outside your control no matter how well you actually manage.

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