Pros
Not a whole lot to say here
Cons
High turn over rate mixed with upper management either making racist comments of workers of color or making fun of medical conditions to reps faces. HR claims they will look into these situations but never do so and that right there creates a hostile work environment. Also getting told to just attach all these products on customers accounts without telling them is a staple in prime. They actively condone insurance fraud, they commit time card fraud by having people work of the clock to avoid labor laws or their “smart hours”. They also push for us to sell fraudulent lines of AT&T services to inflate numbers, but once you’re caught they hang you out to dry and say they had no idea what was going on. The company does a lot of illegal tactics that will one day ruin the business that was made 10+ years ago. Also the company is riddled with class action lawsuits from previous employees due to a handful of things.