Pros
1. Not too many people die under their care. 2. Some early investment in IT infrastructure. This has ceased, however, due to company financial woes and much of what was purchased has turned out to be low end equipment and software. There is also some flexibility to occasionally work from home.
Cons
This company can't get out of its own way. Inept, abusive corporate leaders use a "cookie-cutter" approach for all directives, even when told certain concepts simply won't work at the local healthcare facilities or in the varying regional healthcare markets. This is true across the organization in all of its facilities nationally. - 1. Projects are not appropriately planned or paced, resulting in poor outcomes. Though the project managers are in California, local staff is alway blamed. - 2. Salary ranges are FAR below market value in our city, preventing competitive hiring of competent staff in all divisions of the hospitals. - 3. Corporate IT disrespects the knowledge and opinions of all local IT leaders and staff, constantly causing revenue-impacting IT disruptions and outages. - 4. Massive, nationwide layoffs resulted in many divisions of IT left without adequate support coverage, and many areas with none whatsoever. This went on for well over a year and all hospitals suffered greatly because of it. There was significant lost revenue and negative impact to patient care. - 5. The original CIO resigned under pressure in 2017, which was appropriate because he was utterly incompetent, however, Prime's CEO/owner then promoted his daughter into the role of CIO instead of the CISO at that time, and she, admittedly, knew nothing about IT. The company was dumbfounded by the decision. This resulted in several failed IT initiatives, including major EMR implementations failing and others being cancelled after millions were spent. This type of nepotism is typical at the company. Eventually, a year later, a legitimate CIO was hired. - 6. During an external audit, which was performed after investor funding dried up for Prime, a $155+ million accounting error was discovered. Though this was an error at the corporate accounting office due to misstated income, financial retribution was rained down upon the local hospitals, which negatively impacted their ability to care for patients. - 7. A $65+ million US Dept. of Justice fraud claim was won against Prime Healthcare and its owner due to fraudulent billing practices (i.e. stealing from US taxpayers) which was proven to have been done with specific direction from the owner. He would fire anyone who opposed. The CMS and USDoJ finally shut it off and recovered the money. This is widely documented and available information by way of a simple Google search. - 8. Corporate culture allows for leaders at the California home office to verbally abuse subordinates at the local hospitals. This is common and widely accepted. - 9. Turnover is very high, sometimes as high as 25%, at many Prime Healthcare hospitals, due to non-competitive salaries, disorganized leadership, poor communication, crummy benefits, and an overall lack of appreciation for front-line employees. - 10. Thoughts and ideas coming from anyone who works outside of the California corp. office, no matter how well regarded locally, are never considered and are often interpreted as criticisms by the thin-skinned, California corporate yes-men. - This isn't a place you want to work and it's not a health system where you want to send a family member for care. Look at the overall rating here. Trust it. The only truly positive reviews are from the California home offices where nepotism and corporate cronyism rules. Family over competence 100% of the time is their motto. - A word to prospective employees: I read Glassdoor reviews before accepting a job offer from Prime Healthcare. I disregarded them with the belief that it must be disgruntled, former employees writing the negative reviews. I was wrong. This company is everything that you read in the negative reviews and I do not recommend working at any of their facilities nationwide.
