Micromanaged & Overworked - Pharmacy Technician Prime Therapeutics Employee Review

3.0
Mar 10, 2024
Recommend
CEO approval
Business Outlook

Pros

You work remotely in the comfort of your home with equipment provided by the company.

Cons

While the initial years offered a positive experience, the role has undergone some changes that impacted my job satisfaction. Leadership: If you are stuck with a supervisor who has no expertise in claims processing you are pretty much on your own. Micromanagement practices were present. Technology: The primary work platform experiences frequent crashes and requires improvement in process efficiency. Compensation & Schedule: The pay falls within the lower range for the industry, but overtime opportunities are available during peak seasons. Expect to work extended hours (10+ per week) during these periods. Work Environment: Micromanagement tactics heavily influence daily work, with activity monitored through computer usage metrics. Team Dynamics: High turnover can create a sense of instability and require frequent onboarding of new colleagues. Collaboration: Restrictions on seeking assistance from senior technicians may limit access to valuable problem-solving resources.

Explore other reviews about Prime Therapeutics

5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

very nice company and nice staff

Cons

I don't have any complaints or cons

2.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

- VTO during non-peak season - Mandatory and Voluntary OT during peak season - Few calls per day - personable employees

Cons

- it’s nearly impossible to get hired on full-time. - as a contractor, you have no benefits and can’t partake in any of the company events or even give kudos to your colleagues. - the metrics are somewhat doable, but there are many technicalities that cause them to mess up a lot of the time. - Two months prior to being fired without warning, I was under the impression I was on a written warning, and not a final but was told I would get a follow up email letting me know about it and I never got that email. I did persist and ask about it a few weeks later and still had no follow up. - if you are a contractor, they will look for anything in your performance to fire you as soon as the peak season is over. A colleague was fired that same week due to suspicion of them having a mouse mover with no evidence provided. -I worked 12 hours a day, 7 days a week for two months straight with no days off until they made it mandatory to have at least one day off per week. - two days prior to me getting fired, in a meeting I was told that everything was looking great and that I was fine. It’s very odd how that tune changed abruptly.

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