Ok - flex CSR - Prime Flex PrimePay Employee Review

3.0
Jul 7, 2016
Recommend
CEO approval
Business Outlook

Pros

I worked with great people and learned a lot about FSAs and HRAs. Along with learning about office politics. Made lifelong friends and learned how to overcome mistakes

Cons

Small office with a lot of gossip. Management doesn't like to deal with personal drama so at times it felt like if I stood up for myself I'd be punished. Definitely more into quantify than quality with the input of claims. Supervisors have very short fuses

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PrimePay Response
9y
The PrimePay team rocks! We can’t say enough about what great employees we have, so thank you for recognizing that as well. I’m sorry that your experience at PrimePay didn’t measure up. However, please rest assured that we will take your comments into consideration as we continue to prevent similar instances from arising and offering support needed to employees.

Explore other reviews about PrimePay

5.0
Jun 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work Coworkers who want to do well and try to help each other out My manager is fair and helpful I like the #CultureClub

Cons

Black out period in December and January

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PrimePay Response
11mo
Thank you for sharing your experience. We're glad to hear you enjoy the remote work environment, supportive coworkers, and your manager’s leadership. It’s great to know you also appreciate initiatives like the Culture Club. We understand the concerns around blackout periods and appreciate your thoughtful perspective on the benefits of remote work—it’s something we continue to evaluate as we shape the future of our workplace.
3.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

nice facility great coworkers successful product platform

Cons

low salary non interest on feedback low manager support- overworked leaders

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PrimePay Response
1mo
Thank you for taking the time to share your feedback and for your years with PrimePay. We’re glad to hear you enjoyed the facility, valued your coworkers, and believed in the strength of our product platform. We also appreciate your honest feedback regarding compensation, support, and leadership workload. We understand how important it is for employees to feel heard and supported, and feedback like yours helps us continue evaluating opportunities for improvement across the organization. We wish you the very best in your future endeavors and appreciate the contributions you made during your time with us.
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