Fake reviews and bad management abound. - Anonymous employee PrimePay Employee Review

2.0
Aug 25, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Decent PTO policy. - Friendly coworkers. - ???

Cons

All the negative reviews on here are not wrong, and all the positive reviews are basically paid for. They directly ask new hires to write positive reviews, which people "gladly" do to not risk losing their new jobs. That should tell you all you need to know about the atmosphere at PrimePay. Management is absolutely terrible and will keep entire cross-departmental teams in the dark on projects they are responsible for, even if it risks productivity. Expect your mental health to suffer as you will never know if you are about to be given a raise or sacked for some superfluous reason. All the talk you see on linkedin about "growth" and "upward change" is just a mask for corporate backstabbing. The entire upper management team runs this place like a revolving door of soulless monsters, the result being a company of 300+ highly educated employees running around like chickens with their heads cut off, never knowing what to focus on. They don't respect or care about their employees at all and it shows in people's morale. This place will seem great going in because the recruitment team is amazing, but once you're in, expect a rude awakening. If you have an offer from somewhere else, take it, this place will never change.

Explore other reviews about PrimePay

5.0
Jun 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work Coworkers who want to do well and try to help each other out My manager is fair and helpful I like the #CultureClub

Cons

Black out period in December and January

avatar
PrimePay Response
11mo
Thank you for sharing your experience. We're glad to hear you enjoy the remote work environment, supportive coworkers, and your manager’s leadership. It’s great to know you also appreciate initiatives like the Culture Club. We understand the concerns around blackout periods and appreciate your thoughtful perspective on the benefits of remote work—it’s something we continue to evaluate as we shape the future of our workplace.
3.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

nice facility great coworkers successful product platform

Cons

low salary non interest on feedback low manager support- overworked leaders

avatar
PrimePay Response
3w
Thank you for taking the time to share your feedback and for your years with PrimePay. We’re glad to hear you enjoyed the facility, valued your coworkers, and believed in the strength of our product platform. We also appreciate your honest feedback regarding compensation, support, and leadership workload. We understand how important it is for employees to feel heard and supported, and feedback like yours helps us continue evaluating opportunities for improvement across the organization. We wish you the very best in your future endeavors and appreciate the contributions you made during your time with us.
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