Good starter - Customer Service Representative PrimePay Employee Review

3.0
Jan 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Not difficult. Not too many calls. Co-workers are great. Nice if you are wanting to get into benefits.

Cons

Not much growth, and pay could be better with what you need to handle

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PrimePay Response
3y
We are grateful for your feedback, and we appreciate the time you have spent thus far with PrimePay as an employee. Thank you for sharing your thoughts surrounding compensation, growth, and opportunity within our organization. We appreciate you providing us feedback as this allows us to grow and evolve as a company to provide you with the best employee experience possible. Thank you for your time and all that you do!

Explore other reviews about PrimePay

5.0
Jun 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work Coworkers who want to do well and try to help each other out My manager is fair and helpful I like the #CultureClub

Cons

Black out period in December and January

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PrimePay Response
11mo
Thank you for sharing your experience. We're glad to hear you enjoy the remote work environment, supportive coworkers, and your manager’s leadership. It’s great to know you also appreciate initiatives like the Culture Club. We understand the concerns around blackout periods and appreciate your thoughtful perspective on the benefits of remote work—it’s something we continue to evaluate as we shape the future of our workplace.
3.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

nice facility great coworkers successful product platform

Cons

low salary non interest on feedback low manager support- overworked leaders

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PrimePay Response
1mo
Thank you for taking the time to share your feedback and for your years with PrimePay. We’re glad to hear you enjoyed the facility, valued your coworkers, and believed in the strength of our product platform. We also appreciate your honest feedback regarding compensation, support, and leadership workload. We understand how important it is for employees to feel heard and supported, and feedback like yours helps us continue evaluating opportunities for improvement across the organization. We wish you the very best in your future endeavors and appreciate the contributions you made during your time with us.
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