PrimePay is a Good Place to Work! - Anonymous employee PrimePay Employee Review

5.0
Sep 4, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are a number of reviews on Glassdoor about PrimePay. Some of the reviews are positive and some of them are negative. I believe some of the reviews to be true and some of them to be written out of frustration. For someone who has been with the company over three years, I can say that the company is doing what it can provide a positive environment for its employees and doing what it can to keep them happy. What you need to keep in mind is that this is a business and the business’ focus is to do what is best for its clients and to make money. PrimePay tries to keep everyone happy, but when you have close to 500 employees, that is just not possible. If you are considering employment at PrimePay, definitely read the reviews, but keep in mind that not everything you read on the internet is true. PrimePay is a good place to work, the management team does support its employees but there is work that has to be done to meet the needs of our clients.

Cons

There is work that has to be done and at times, that work can be challenging. There's an old saying, "a little hard work never hurt anyone".

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PrimePay Response
10y
Thank you for this review. We feel that hard work does go a long way in building a great company like PrimePay, but we are also working hard to make sure our employees know how much we appreciate all of the efforts they give to the company each day.

Explore other reviews about PrimePay

5.0
Jun 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work Coworkers who want to do well and try to help each other out My manager is fair and helpful I like the #CultureClub

Cons

Black out period in December and January

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PrimePay Response
11mo
Thank you for sharing your experience. We're glad to hear you enjoy the remote work environment, supportive coworkers, and your manager’s leadership. It’s great to know you also appreciate initiatives like the Culture Club. We understand the concerns around blackout periods and appreciate your thoughtful perspective on the benefits of remote work—it’s something we continue to evaluate as we shape the future of our workplace.
3.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

nice facility great coworkers successful product platform

Cons

low salary non interest on feedback low manager support- overworked leaders

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PrimePay Response
4w
Thank you for taking the time to share your feedback and for your years with PrimePay. We’re glad to hear you enjoyed the facility, valued your coworkers, and believed in the strength of our product platform. We also appreciate your honest feedback regarding compensation, support, and leadership workload. We understand how important it is for employees to feel heard and supported, and feedback like yours helps us continue evaluating opportunities for improvement across the organization. We wish you the very best in your future endeavors and appreciate the contributions you made during your time with us.
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