It was ok - Remote Customer Service Representative Primo Brands Employee Review

3.0
Jul 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Encouraged to try other roles within the company

Cons

Pay is low for the stress. Benefits are expensive Unorganized Micromanaging

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Primo Brands Response
11mo
Thank you for dedicating several years to Primo Brands and for sharing your honest perspective. We’re glad you appreciated the opportunity to explore different roles within the company—career growth and internal mobility are priorities for us. We appreciate your advice regarding management accountability—it’s a priority we’re committed to upholding. If you’re open to it, we’d welcome further feedback to help guide these changes. Thank you again for your contributions.

Explore other reviews about Primo Brands

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Primo Brands in Hawkins offers a stable work environment with competitive pay and benefits for the area. The warehouse and production teams work hard and are committed to meeting customer demands while maintaining quality and safety standards. There are opportunities to learn different roles, gain experience, and grow within the company for employees who are dependable and willing to put in the effort. The fast-paced environment keeps the work engaging, and many employees take pride in what they accomplish each day.

Cons

Like most manufacturing and warehouse operations, the workload can become demanding during peak production periods, which may require longer hours. Communication and coordination between departments can sometimes be improved to reduce delays, improve efficiency, and help everyone stay focused on the same priorities.

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