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Principal Financial Group

Engaged Employer

Great company - Client Service Manager Principal Financial Group Employee Review

5.0
Sep 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Management really cares for their employees. Big focus on career development and progression.

Cons

Working with processing teams overseas can be challenging. Procedures also change and are not always communicated clearly across departments.

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Principal Financial Group Response
10mo
We appreciate you taking the time to share your experience. Your feedback is an important part of our growth as an employer.

Explore other reviews about Principal Financial Group

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great worklife balance and flexible hours

Cons

Not top end in pay within the industry

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Principal Financial Group Response
1w
We appreciate your feedback! Hearing that you felt supported reinforces what we're proud of—the strong community we've built together.
3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity to start a career. You can legitamitely move throughout the company starting with this role.

Cons

Bad contact center environment. Back to back calls every day. They only discuss call times and never what leads to the numbers.

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Principal Financial Group Response
6d
Thank you for sharing your experience. Your feedback plays a vital role in helping us improve as an employer.
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