Principal Financial Group

Principal Financial Group reviews

Principal Financial Group - Customer Experience Manager Principal Financial Group Employee Review

3.0

Mar 19, 2026

Customer experience manager

Recommend

CEO approval

Business Outlook

Pros

Great team members, Good benefits. Company ranks high on integrity.

Cons

Recent trend to outsource certain roles. Culture is changing.

Principal Financial Group Response

3mo

Thank you for your feedback. We value your perspective as it helps us become a better employer.

Explore other reviews about Principal Financial Group

5.0

Jul 2, 2026

Data engineer

Recommend

CEO approval

Business Outlook

Pros

Great worklife balance and flexible hours

Cons

Not top end in pay within the industry

Principal Financial Group Response

We appreciate your feedback! Hearing that you felt supported reinforces what we're proud of—the strong community we've built together.

3.0

Jul 8, 2026

Retirement specialist ii

Recommend

CEO approval

Business Outlook

Pros

Great opportunity to start a career. You can legitamitely move throughout the company starting with this role.

Cons

Bad contact center environment. Back to back calls every day. They only discuss call times and never what leads to the numbers.

Principal Financial Group Response

Thank you for sharing your experience. Your feedback plays a vital role in helping us improve as an employer.

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