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Principal Financial Group

Engaged Employer

Client Service Associate - Good Pay, Good Benefits, High Stress, Poor Management - Client Service Associate Principal Financial Group Employee Review

3.0
Sep 4, 2012
Recommend
CEO approval
Business Outlook

Pros

Good match on 401k, good pay, offers pension, fortune 500 company, good on resume, good starter job, great training, great Paid Time Off

Cons

Not a career unless you're in Des Moines, limited upside potential for advancement, most will do same job for career or same level. Mircomanaged and under constant stress by multiple levels of managers in multiple locations to hit and exceed goals, even though very few of managers have done the job or workforce management. Although lots of pd time off given, very difficult to take due to work volume Not the same company since the 2008 crash, sad. Used to be if we voted for PFG to be a best place to work and they were picked, we would get a hour of time off. Not anymore

Explore other reviews about Principal Financial Group

5.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

I like the flexibility in my schedule.

Cons

The work can be stressful at times

1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

I wish I could say there any.

Cons

Bonuses only once a year. I’ve had better. Benefits aren’t any different from any other company. Actually other companies offer a better benefits package. Work overload. They’ve been requiring PTO every Monday and if you dont do it you get penalized. So they dont care about work-life balance. Do not and I mean do NOT work for the PCC. They lie the whole time in training and nobody knows anything so you can never be sufficient at your job. This was probably the worst company I’ve ever worked for.

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