2.0
Jul 1, 2019
Former employee, more than 1 year
Des Moines, IA
Recommend
CEO approval
Business Outlook
Pros
- They offer a great benefits package (ie. life, health, 401k, pension if vested, free gym, etc.)
Cons
- On the phone for the full 8 hour shift - You will not get the shift you want (for at least 6 months) - You have all breaks and lunch schedule at specific times everyday - VERY little interaction with co-workers - Managers are not very well connected with their team - Time-off rarely gets approves unless you request it way in advance - They say there is a lot of potential to move up or out of call-center but there is not