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Principal Financial Group

Engaged Employer

Review - Senior Customer Service Specialist Principal Financial Group Employee Review

4.0
Sep 3, 2024
Recommend
CEO approval
Business Outlook

Pros

They have good benefits and PTO.

Cons

Lack of pay or loyal employees.

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Principal Financial Group Response
1y
Thank you for for taking the time to leave a review. As a leading provider of retirement solutions and employee benefits, we offer our employees a competitive benefits package. One of our guiding principles of our global pay philosophy is to be market driven. This means that total pay is set and administered in alignment with the external labor markets in which we compete for talent. We use third-party market data to help ensure base salary and incentives are appropriately aligned.

Explore other reviews about Principal Financial Group

5.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

I like the flexibility in my schedule.

Cons

The work can be stressful at times

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Principal Financial Group Response
11h
We appreciate you sharing your perspective. We're dedicated to offering flexible work arrangements that honor both the importance employees place on flexibility and the benefits of in-person collaboration when possible.
1.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

I wish I could say there any.

Cons

Bonuses only once a year. I’ve had better. Benefits aren’t any different from any other company. Actually other companies offer a better benefits package. Work overload. They’ve been requiring PTO every Monday and if you dont do it you get penalized. So they dont care about work-life balance. Do not and I mean do NOT work for the PCC. They lie the whole time in training and nobody knows anything so you can never be sufficient at your job. This was probably the worst company I’ve ever worked for.

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Principal Financial Group Response
11h
Thank you for taking the time to provide this feedback. Your input is valuable as we work to improve as an employer.
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