Call center environment. High stress, low pay. - Account Executive/Recruiter ProCare Therapy Employee Review

1.0
Dec 17, 2021
Recommend
CEO approval
Business Outlook

Pros

There is extensive training the first couple of weeks. Although, you won’t utilize any of it while on the floor in your day to day.

Cons

Very, very low salary. The salary isn’t livable unless you live at home with your parents. Due to the stress, it is a revolving door of new employees every week. The workload is unrealistic and the commission is laughable. This is a very high stress job with absolutely no pay off. You are expected to make an insane amount of calls everyday and if those calls aren’t met you will be reprimanded. The environment is very “high school” like. Management instills that the most important role in your success is “making your coworkers and management like you”. As a former employee I wouldn’t refer anyone to this company unless you are a brand new high school graduate with absolutely no experience. The vast majority of employees are extremely unhappy and looking for other opportunities. The high turnover rate reflects the poor work environment and pay.

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ProCare Therapy Response
4y
Thank you for taking the time to write this review. We are sorry about your experience and don't take what you say lightly. We strive for an office environment that is welcoming, warm and professional and would love the opportunity to discuss your concerns further. Please email info@procaretherapy.com to speak with the team.

Explore other reviews about ProCare Therapy

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

No complaints. Work hard play hard!

Cons

Company culture could use some work but so could most offices.

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ProCare Therapy Response
1mo
Thank you for sharing your feedback and for being a valued member of the ProCare team for so many years. We appreciate your perspective and are glad to hear you've had a positive overall experience. Feedback like yours helps us continue evaluating how we can strengthen our culture and leadership practices as we grow. Thank you for your dedication and contributions to our team!
1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Zero. I don't recommend this job to anyone. Run.

Cons

I don't even know where to start. This place was so toxic I promise you all of the AEs are trying to leave, they drain you mentally and emotionally and make it clear you're just a warm body in a chair to them. They OVERLY micromanage your every move, how long you went to the bathroom or talk to other coworkers, and closely monitor (c.harass) your every click on your laptop. They also lack cultural diversity you're not allowed to celebrate POC holidays or discuss anything they deem controversial (DEI). They don't believe in work life balance and recommend you work through breaks and evenings at home while simultaneously underpaying you. There's a lot of microaggressions from management. PTO - nonexistent/ They don't believe in WFH and take them away randomly as a power play. They control where you sit.. I could go on but I digress. Ps the positive reviews are (CFAKE)

1
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ProCare Therapy Response
1w
Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. We strive to foster a professional, supportive workplace where employees can grow and succeed, and we continuously evaluate our practices based on employee feedback. We appreciate the time you took to share your perspective and wish you the best in your future endeavors.
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