Patient Account Analyst - Anonymous employee ProMedica Employee Review

3.0
Mar 7, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

large company, a lot of opportunities to transfer to other departments, tuition reinbursment, great management within the department

Cons

hostile work environment with co-workers, stuck up mean individuals in the customer service department. "im too good for everyone/i am always right" attitudes throughout the room. makes other staff and patients have a sour taste in their mouth about promedica billing, due to the poor customer service reps. very judgmental.

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5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Low stress. Leave work at work

Cons

Potential to be mandated over

4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, self-scheduling. Good teamwork among coworkers.

Cons

Staffing grids that are not always reasonable. Lower incentive pay than other area hospitals.

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