Isn’t what they promised. - Client Service Coordinator Procom Employee Review

3.0
Aug 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Nice coworkers, remote work options, nice office.

Cons

During the hiring process I felt rushed to sign everything, they also made many false promises. Vacation and sick days are not available paid, it’s pro rated… block out periods for time off, very low pay and no room for growth. I was promised a higher salary and role within a few months. That was another lie most team members don’t move role or get salary increases until a few years in. I also felt very lost my first few weeks, the training is severely lacking. You are left to fend for yourself most of the time which makes it difficult to complete tasks. The work load is also pretty hefty for a entry level low paying role.

Explore other reviews about Procom

5.0
Jun 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good communication and fast response to questions/inquiries.

Cons

None that I can think of.

4.0
May 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Procom offers a lot of autonomy as long as you’re performing, which makes a big difference in day-to-day job satisfaction. There are also opportunities to get involved in projects outside your core role if you’re proactive. The company is clearly investing in the future—there’s a strong push toward AI adoption and a willingness to spend on technology to stay competitive. The people are genuinely great to work with, and the environment feels stable even while the company continues to grow. New leadership has brought a fresh, energetic perspective that’s exciting to see.

Cons

Growth opportunities can vary depending on the department. In some areas, there may be limited upward mobility unless roles open up.

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